ServiceNow is Service Management Software which is specialized in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).
ServiceNow company offerings are “service model” centric that corrects the underlying cause of service issues and enables self-service. ServiceNow's tasks, activities and processes occur as cloud services, overseen as part of a comprehensive managed workflow that supports real-time communication, resource sharing and collaboration. ServiceNow has service management offerings for IT, human resources, security, software development,customer service, facilities, marketing, finance, field service, and legal enterprise needs.